To ensure fast and easy release by Palawan: • Provide the complete reference code (P + 12-digit number) from the screen or email confirmation
• Clearly mention to Palawan outlet that transaction is for ‘BPI to Cash’
• If cash is not released despite above, please reach out to Palawan's Customer Care Representatives: Email: customercare@palawanpawnshop.com Mobile: 09178356512 and 09288619441